Shipping
Free UK shipping on orders over £45.
Orders are printed to order and are normally dispatched within 3 to 5 working days.
Once dispatched, delivery normally takes a further 2 to 5 working days.
We currently deliver physical products only within the United Kingdom.
Returns and Refunds
We want you to be happy with your Blatantly British order.
Change-of-Mind Cancellations
For most products purchased online, you may cancel your order within 14 days after the day you receive it, without providing a reason.
Email support@blatantlybritish.co.uk within this 14-day period to notify us that you wish to cancel. You then have a further 14 days to return the item.
Unless the item is faulty, damaged, incorrect or not as described, you are responsible for the return postage cost.
You may inspect and try on an item as you reasonably would in a shop. Returned items should not be worn beyond what is reasonably necessary to inspect their fit and condition. We may reduce the refund if an item’s value has been diminished through excessive handling.
Where applicable, we will refund the product price and the cost of our standard delivery option. Additional charges for premium delivery services are not refundable.
Personalised Products
The change-of-mind cancellation right may not apply to products made to your individual specifications or clearly personalised for you.
This exception does not apply merely because a standard product is printed after you place your order.
Your rights remain unaffected where a personalised product is faulty, damaged, incorrect or not as described.
Faulty, Damaged or Incorrect Products
Contact support@blatantlybritish.co.uk if your item arrives faulty, damaged, incorrect or not as described.
Please provide your order number, a brief explanation of the issue and clear photographs where reasonably possible.
Under the Consumer Rights Act 2015, goods must be of satisfactory quality, fit for purpose and as described. You may have the right to reject qualifying faulty goods and receive a full refund within 30 days of delivery. Repair, replacement, price-reduction or refund rights may also apply after that period.
We will cover reasonable return costs for goods confirmed as faulty, damaged, incorrect or not as described.
We aim to reply to customer-service enquiries within 1 to 4 working days.
Nothing in this policy affects your statutory rights.
We may update this policy for future purchases. Changes will not remove rights that already apply to an existing order.